Physiotherapy/Occupational Therapy
Our physiotherapy department plays a vital role in our holistic approach to senior care.

Physiotherapy can help manage pain and provides training and strengthening exercises to improve mobility and safety. Decreased mobility and difficulty with everyday tasks can quickly discourage and depress older adults, undermining their sense of well-being and even their self-esteem.

At Hawthorne we provide residents with a variety of services that enhance quality of life by ensuring that issues affecting mobility and Activities of Daily Living (ADL) are addressed.

All residents benefit from the physiotherapist and the Rehab Room. Our Rehab Room is equipped with parallel bars, walkers, weights, stretch bands, heat packs, electrotherapy modalities (ultrasound, interferential, TENS), splinting supplies, and seating equipment, such as wheelchairs, seat and back cushions, and positioning devices.

When a new resident is admitted to the Lodge, the physiotherapist reviews the new resident’s function. The goal is to assess all new residents within one week of their admission. This aids both the resident and the care staff on matters relating to recommended methods of transfers, bed mobility and activity abilities.

The Hip Protectors Program
The Hip Protectors program was developed based on study and review of the current changes to the Long Term Care model of fall prevention and restraint policies. Our physiotherapist has been instrumental in establishing the innovative fall and injury prevention program at Hawthorne.

Social Work
Hawthorne’s Social Worker provides short-term counselling and support to residents and families dealing with the challenges associated with communal living, care-giving, and living with chronic illness, disability and loss.

The social worker is a tremendous resource for seniors, providing information and referrals to appropriate federal and provincial benefits and community resources, as well as practical assistance in navigating complex systems, such as Income Security Programs, Revenue Canada and Continuing Care.

Support Service employees work in all areas of Hawthorne Seniors Care Community and take pride in keeping the residence and residents’ living areas clean and tidy to ensure the well-being of residents, visitors and staff.

When you move into Hawthorne Seniors Care Community, all your clothing will be inventoried and labelled. A copy of the inventory is placed on your chart.

For more details about our laundry services, please take a look at our Resident and Family Handbook, pages 22 and 23. You may find the suggested list of suitable clothing and items to bring very helpful.

Our Laundry Department operates daily from 07:30 to 15:30 hours. We wash your clothes and your clean clothes will be delivered to your room closet and/or drawers.

Two new buses are now shared between the Dogwood site and Hawthorne, providing welcome transportation for both residents, tenants and employees.

Food Services
Last but not least, meals! Good, nutritious food is important for good health.

At Hawthorne Seniors Care Community meals are based on Canada’s Food Guide and are designed to meet the nutritional needs of residents. Three main meals are served and snacks are available throughout the day.

Various texture modifications allow those with difficulties chewing and swallowing to continue to enjoy their favorite foods. The dietitian at Hawthorne will meet with every new resident within 48 hours of his/her admission to discuss food preferences or liaise with family when appropriate.

We strive to make mealtimes relaxing, enjoyable and dignified. Meal delivery varies from area to area.

In general, our larger, hot meal is served at lunch and the smaller meal of the day is supper.

The hospitality services manager, registered dietitian, family members and residents all have a say in the content of the menu. New spring/summer menus and fall/winter menus are planned every year to allow seasonal foods to be incorporated.

A resident food council is held bi-monthly. Residents are invited to give feedback on the meals and service, submit their own recipes and help plan special meal events.

For more information about meals at Hawthorne, please refer to our Family and Resident Handbook, page 21.